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CEM 10: MANAGING RELATIONSHIP (Customs, Etiquettes and Manners)




Ø        There are three basic spheres to help co-exist in a Relationship:-

:           Learn to be a gracious gentleman or lady.
:           You must know how to handle sticky situations with tact and decency.
:           It is important to show good manners and appreciation in all your dealings with people. Discourtesy: an intentional mannerism which is the biggest enemy of relationship. Try to be on the same wave length.

Friendship: Whoever finds a friend finds a treasure, cherish friendship by being polite and helpful to each other. This requires a lot of mutual effort from both.

Spouse:

:           Never take relationship for granted, or be possessive / jealous.
:           Give space to each other.
:           Keep confidentiality and secrecy.
:           Do not try to patronize him/her. Treat him/her with consideration and care. Learn to respect his feelings and be sensitive to his needs.

Neighbours:

:            Establish cordial relations.
:           Avoid getting involved in gossip.
:           Do not be isolated altogether.
:           Relationships are tricky; keep your distance without being rude.
:           Do not lose privacy.

Servants/Assistants

:           Be open and friendly without actually being friends.
:           Do not constantly remind them that they are your inferiors.
:           Treat them well but not intimately
:           Servants, to be given orders politely but firmly.
:           Deal with situations sensibly and quietly and tell them not to repeat it again.
:           Never show them how dependant you are.

Teacher-Student

:           This relationship calls for a lot of caution and care.
:           Proper respect and not be judgemental.
:           Be impartial and not discriminate between the students.
:           Good conduct and the respect shown to each other builds up mutual relationship.

Customer-Shopkeeper

:           Do not make the mistake (if you are a customer) of expecting to be waited  upon.
:           The shopkeeper/assistant is not your personal servant.
:             Do not shop in a larger group; it will put off other customers who think it is too crowded.
:             Do not haggle where it is not an accepted practice.
:             Do not be rude, tense or abusive.
:             As a shopkeeper, greet your customer with a smile.
:             An honest shopkeeper is appreciated
:             Be accomodative.

Parent – Child

:           Refrain from double standards.
:           Observe good behaviour, attitude and ways of dealing with children.
:           Practice what you preach eg. What is right and wrong differentiate (age to understand)
:           Be a ready listener and listen patiently
:           Be open in communicating with each other for a healthy relationship; (giving your undivided attention).
:           No favouritism between children.

:         Play your cards right, you will be amply rewarded by a sincere loving, caring, long-lasting relationship in life.


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