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CEM-9: CONVERSATION STARTERS (Custom, Etiquettes and Manners)



Ø  CONVERSATIONAL STARTERS:
ü  Friends and acquaintences; easy talk.
ü  Strangers; initiate on a general topic.
ü  Intimate gatherings; subject of common interest, anecdotes
ü  Refrain from talking shop
ü  With the elderly and family friends; it is better to let them do the talking: avoid criticism; even if you disagree.
Ø  USING FLATTERING WISELY:
-          There is an art of flattering someone. To put you in their good books
-          To compliment sincerely in order to follow in the favour of someone.
-          To portray someone favourably;
ü  Do not overdo, sound authentic.
ü  Be honest, while having a definite motive i.e., impact.

Ø  AVOID SLANG:
ü  Slang is often used when talking with your  peer group. Taken to extremes, this is rude behaviour especially with Ladies and Elders.
ü  With elders keep slang out of your talk, give due respect.
ü  Slang often displays a sense of belonging, at a college level.

Ø  CONVERSATION WITH YOUNG CHILDREN:
ü  Learning / Speaking through observation.
ü  Rule is to be polite and respectful with correct manner of speech.
ü  Avoid slang and bad language.
ü  Use of please, thank you, excuse me, bye, hello, sorry, how do you do......... is ideal conversation.

Ø  SARCASM, HUMOUR, DOUBLE MEANINGS
ü  If misused in a conversation, it can prove destructive.
ü  Refrain from above in intimate gatherings.
ü  Crude, Vulgar, double edged ambiguous-statements, sarcasm, gossip, especially in front of ladies; to be strictly avoided.

Ø  MODULATING YOUR VOICE
ü  Refers to Rhythm and tonal quality of your voice.
ü  Avoid talking long.
ü  Also, too soft a voice barely be heard will fail to make an impact of any sort.
ü  A well modulated voice with deliberation, convincing and confident will be heard and understood.

Ø  CRITICISM
ü  An irritating  trait.
ü  Should be done mildly, constructively to those who need criticism.
ü  Be liberal in encouragement by letting the person know you have faith in his ability.
ü  Do not take to heart. Take it in good faith and try to locate your fault and rectify it.
ü  Avoid criticism in public, call a person aside and say what you have privately.

Ø  PRACTISING
ü  Key to improving your speaking skills.
ü  Watch others; adopt good speech of others if it helps.
ü  Poised speech is a sign of good manners and is one of the graces that anyone can enquire without much effort.
ü  Try ‘Mirror’(image) imitation.




 Also Read:
CEM 3: Dress Code
CEM 4: Your Behaviour
CEM 5: Clarity
CEM 6: Extended Greetings
CEM 7: Dismissing or Escorting
CEM 8: Speaking and Listening



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